"I stayed at the Budget Inn during my recent stay in Hayward while attending the Fancy Food Show. You have a great staff, service is excellent, the rooms are comfortable, clean and every one was very helpful, courteous and had no attitude, which the large chains seem to have.
I like the nice amenity touches. The morning coffee, free bottles of water, the Welcome Goody Bag. Blanca was very helpful as well as your front desk associate ( she is from Spain - Martina or was it Alexandria - OK, I could be off with the name, but she was really helpful as well as well as Kay and the rest of the front desk staff.
Your biggest asset is your staff. Congratulations. Can you open a Personality Hotel in San Diego, LA perhaps, we need them down here?
I work in the Private Label Chocolate and Mint business and I know how important customer service and customer satisfaction is. I give you a 10 across the board.
I will stay there every time I come to Hayward. You have a customer for life.
Steve Bellamonte, Sherman Oaks, Los Angeles, CA. - January 16, 2009
"I loved my stay at Hotel Budget Inn and can't wait to go back! The location is steps from the San Francisco Centre and many clubs and restaurants. The lobby is gorgeous, with optimistic front desk. The front desk clerk who helped me was charming and funny. I recommend Hotel Budget Inn who is looking for VALUE when traveling to San Francisco/Oakland/Hayward."
Gabriella Fuentas, Tracy, CA. - September 2008
"I think Thai on reception and the manager were awesome! I actually felt the service was better than the Clift! I may have to go back there or Diva for a month or rent an apartment in Steinhart end of May!"
Juan "Johnny" Santiago Morales Rivera III, Cerritos, Los Angeles, CA. - September 2008
"All employees went out of their way to make our stay comfortable. Thank you so much! The room was very nice, shower was wonderful! Great service."
William Jackson Jr., Las Vegas, Nevada, CA. - August 31, 2008
"Your hotel was very pleasant and quiet. It had a very Zen quality about it. I will stay again."
Jerry Williford, Milpitas, CA. - July 28, 2008
"We had a very good stay at your hotel. The price was excellent, the staff was friendly and helpful and the room was clean and the bed comfortable. What more could we ask? We were on the very edge of the Tenderloin but the street people weren't any problem. Thank you for a great stay!"
Ron McDaniel, Danville, CA. - July 13, 2008
"Thank you for making our stay during a rainy day a safe and pleasant one. After staying in another hotel, the Budget Inn of Hayward Hotel was a very pleasant experience. Everyone was excellent. Otherhotels could use your staff and facilities as a benchmark!"
Mr. & Mrs. T. Orr, Carlisle, Ontario - June 1, 2008
“In this day and age, it’s hard to find a proper hotel you can trust. Budget Inn of Hayward was recommended to me by a friend, and now I know why – the quality of service I received was outstanding. Keep up the good work!”
William H. Jacobsen, Union City, CA. - May 31, 2008
"Have been staying at the Budget Inn of Hayward Hotel for 15 years and it is great. Bellman was wonderful."
Sharon Day, Cudjoe Key, Fl - May 20, 2008
“The level of service at Budget Inn of Hayward is fantastic. Having been a customer for many years, I am consistently impressed by the professionalism of every staff member I have come in contact with. Thank you!”
Lauren Stevens, San Francisco, CA. - February 14, 2008