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Guest Services

Dry Cleaning and Laundry

Alpine Cleaners is located one block south on Foothill Blvd. in the Plaza Center. Phone 888 - 1636


In the event of an emergency, medical or otherwise, please contact the front desk for immediate attention.

Fax Machine

Fascimile (FAX) service is available; talk to front desk. (510) 889 - 0728

Fire Emergency

The hotel is equippes with modern fire prevention devices. For your additional safety, please familiarize yourself with the exit routes and the fire safety guides. This information is posted on the back of each guest room door.


Call our housekeeping department for early room make up service, extra linens, towels or blankets.

Ice and Vending Machines

Ice and vending machines are located under the third floor stairs. Please look for the vending or ice signs.

Key Card

Should you lose your key card, please notify the front desk immediately so that your lock may be recoded. Please return your key card to the front desk upon check-out.

Lost and Found

For articles lost or found, please contact the front desk.

Mail and Messages

Mail and mesages may be collected by either calling or stopping by the front desk.


Newapapers are available in the lobby.


Complimentary parking is available for all registered hotel guests. The hotel cannot be responsible for items left in vehicles on the hotel property.

Pet Policy

For the convenience of other guests and in an effort to help us provide the cleanest and most sanitary accommodations available, pets are not permitted without a disposit.


Reservations may be made nationwide by dialing our toll-free number, 1 (510) 538-4380, or contact the front desk for assistance.

Rollaway Beds

Rollaway beds are available upon request. The number of rollaway bed is limited and provided on a first come, first served basis.

Safety Deposit Boxes

Please do not leave money or valueables in your room. Under state law the hotel cannot be responsible for the loss of articles unless properly secured in safety deposit box located at the front desk. For the security of your valuables, please let us be of service.

Sales Office

For personal assistance in group accommodations, please contact the sales department.


Your safety and security are of the almost concern to those of us who welcome you as our guest. Please familiarize yourself with the Safety Guidelines provided in this directory. If a security need arises, please contact the front desk for immediate attentions.

Swimming Pool

Our swimming pool is open Memorial Day through Labor Day. Children must be accompanied by a guardian. No glass on premise. Swim at your own risk, as there is no lifeguard on duty. Call front desk for pool hours.


Sales tax are based on local and federal requirements. Please contact the front desk for a description / amounts of all applicable taxes charged by the hotel.


We will be happy to arrange for taxi service or make recommendations concerning your transportation needs.

Wake - Up Service

If you would like a wake-up call, please notify the hotel operator.

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